PR Failure

It is generally never worthwhile to focus energy on blame versus the problem when it comes to communicating—rather focus on solving things and be strategic ...

It is still in the early days when it comes to companies empowering employees to become effective brand advocates—supporting team members in sharing smart, superior ...

The British royal family’s PR strategy has long been “never complain, never explain” when it came to how they behaved in public and what news ...

The Family Medical Leave Act of 1993 was an important step forward in providing American parents with at least one option in welcoming a new ...

Ending a year and reflecting on it is always a good thing. So, it feels appropriate to muse on a few notable PR fails from ...

A perception persists that persons in need of a wheelchair or other assistive device don’t travel (or don’t travel often). However, the World Health Organization ...

    PR Failure #29: Vrbo Reputation Questioned after a Delayed Response to Cancelling D.C. Stays Competitor of Airbnb, Vrbo, found itself in a public ...

The PR industry’s mission is to serve the public’s needs by acting as a conduit between companies and clients and key audiences. This is the golden rule. ...

This month, we’re corralling some recent contradictions and CEO PR failures and the lessons we can learn. These leaders’ commitment to saying one thing and ...

This month, we begin at at the end. Ellen DeGeneres closes each episode of her wildly popular daytime television talk show by saying, “Be kind ...