Aaron Blank

9000 Flight Cancellations

PR Failure #51: Turbulence at American Airlines

Let me paint the picture. You board the plane. You buckle up. You open your phone. And the Headline you read: Unions blast CEO. Now ...
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athlete branding and NIL

PR Failure #50: A Decision Made at the Worst Possible Moment

You’re a college football program fighting for relevance. New conference. New coach. New era. And then your most important player doesn’t just think about leaving ...
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aligning marketing and sales in EOS

The EOS Marketing Scorecard™

Bringing Traction to Awareness, Demand & Sales Alignment Why Marketing Gets Missed in EOS Most EOS® companies nail finance, ops, and HR scorecards — but when it ...
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Chauncey Billups

PR Failure #49: When the Game Starts Feeling Rigged

You’re courtside. Two minutes left. Tie game. Crowd shaking. Energy electric. And then, a notification hits your feed. “He’s pulling himself early. Check the prop ...
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PR Tips and Failures from a Seattle PR Agency
avoiding business jargon

PR Failure #48: Words that Just Won’t Work at Work (or Anywhere)

Imagine your CEO strides into an all-hands meeting meant to motivate. But instead of vision, you hear a clutch of common clichés—we’re going to circle ...
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PR Tips and Failures from a Seattle PR Agency
Communications Crisis

PR Failure #47: Cracker Barrel of Monkeys and Brand Missteps

Cracker Barrel, established in 1969 as a favorite comfort food spot created from charm and antique Americana, attempted to do a rebrand in late August. ...
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PR Tips and Failures from a Seattle PR Agency
Bed Bath & Beyond

PR Failure #46: You Meant: 😊, They Heard: 😬 — The Emoji Gap in the Workplace

They’re small, they’re pixelated, and they might cost your brand more than you think. When computer scientist Scott Fahlman first suggested using 🙂 or 🙁 ...
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PR Tips and Failures from a Seattle PR Agency
AI

PR Failure #45: When the Machine Makes a Mistake

AI is the shiny new(ish) tool and buzz word that we’re all still trying to figure out. We know it can save time, and it ...
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PR Tips and Failures from a Seattle PR Agency
communications

PR Failure #44: Moves Musk Must Make to Fix the Glitch

We’ve written about Elon Musk before — his communications catastrophes are hard to avoid. From Tesla (stock price down nearly 45% since the start of ...
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PR Tips and Failures from a Seattle PR Agency
communications

PR Failure #43: When a “Reply All” is Read ‘Round the World

There are PR missteps, and then there are those full-on “Did we just share confidential information globally via group chat?” events. Regardless of the severity ...
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